Service

Elanda is a global leading high-end POS and SCO solution provider located in Shenzhen, China, with more than 180 employees, including over 20 R&D experts and 10 technical support engineers. Offers pre-sales, in-sales and after-sales service.

 

Support customization
POS lead time: 7–15 days
Kiosk lead time: 25–30 days

Elanda provides a 3-year warranty and a comprehensive RMA after-sales policy.
Online troubleshooting is conducted first. If parts need to be shipped or returned for repair, shipping costs are borne by the sender.

Advantages:

  1. Strong R&D capability, with 10+ engineers and 2–3 new products launched annually
  2. Strong customization capability, supporting both OEM and ODM
  3. Lead time is 30% faster than Taiwanese competitors
  4. Delivery assurance: defect rate controlled within 0.6%

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