Fast-Growing Discount Chain
LESHAER is a Fast-Growing retail and service operator in China, across 13 provinces and 43 cities, with 200+ directly operated stores nationwide. Known for: Value pricing, product variety, and customer-friendly service.
As part of its store digitalization strategy, LESHAER introduced Elanda self-service kiosk solutions to enhance in-store efficiency and improve customer interaction.
The Challenge
With increasing customer flow and evolving shopping behavior, LESHAER faced several operational challenges:
- Long checkout queues during peak hours
- High dependency on manual cashier operations
- Need for faster and more flexible order/payment processes
- Requirement for a modern, digital in-store experience
The Solution
Elanda deployed a combination of S22+ and S27 self-service kiosks, providing a scalable and efficient self-ordering solution for retail environments.
Key advantages of S22+:
- Compact Self-Service Kiosk (Space-efficient design for flexible store layouts and quick deployment)
- QR code scanning integration Fast payment workflow
- Stable 24/7 operation for retail environments
Key advantages of S27:
- High-Visibility 27“ touchscreen for intuitive customer interaction
- A perfect angle, giving every user a comfortable, natural interaction
- Modular design easy to setup and upgrade
- Stylish Design and Stable Performance
The Result
After deployment of Elanda kiosks, LESHAER achieved significant operational improvements::
- Reduced checkout waiting time during peak hours
- Improved customer flow and store efficiency
- Lower workload for frontline staff
- Enhanced digital shopping experience
- More consistent service quality across store operations
Elanda Solution
Elanda continues to support retail operators with reliable, scalable, and design-driven self-service solutions, helping brands accelerate digital transformation and improve in-store performance.
