Belgian Craft Beer & European Dining Experience
Belgo is a popular Belgian-themed restaurant brand in Vietnam, well known for its wide selection of Belgian craft beers and authentic European cuisine. Positioned as a social dining destination, Belgo focuses on delivering a vibrant, high-quality dining experience for both local customers and international guests.
To optimize in-store operations and improve service coordination, Belgo implemented the Elanda POS + KDS integrated solution across its restaurant network.
The Challenge
As a full-service restaurant with high dine-in traffic, Belgo needed a system that could:
- Manage complex order flows between front-of-house and kitchen
- Improve communication speed between waitstaff and kitchen teams
- Reduce order errors during peak dining hours
The Solution
Elanda deployed a 4-terminal system per store, combining POS and KDS functionality:
Front of House
- T3 POS Terminals
Used for order taking and payment processing
Designed for fast, smooth, and reliable front-counter operations
Kitchen System
- T5 15.6” POS Terminal (KDS Mode)
Dedicated Kitchen Display System for real-time order management
Improves kitchen workflow visibility and preparation efficiency
Key advantages of T3/T5:
- Reliable hardware supporting high-frequency daily transactions
- Fast and responsive system for quick service workflows
- Seamless integration with POS software ecosystems
- Clean Cable Management offers a tidy counter
The Result
With more than 4 units installed per store, it optimizes service speed and boosts operational performance:
- A cleaner counter setup across stores
- Faster and more accurate order transmission to kitchen
- Improved kitchen workflow coordination and efficiency
- Reduced order mistakes during peak hours
The system enabled Belgo to strengthen its high-quality European dining experience with modern digital operations.
Elanda Solution
Elanda delivers integrated POS and KDS solutions for modern restaurant operations, helping F&B brands streamline communication between service and kitchen while improving speed, accuracy, and scalability.
