QUALITY Policy

At Elanda, we're dedicated to providing top-notch POS hardware solutions that exceed customer expectations. Our commitment revolves around:

• Customer Satisfaction: We prioritize understanding and meeting customer needs to deliver products and services that surpass expectations.
• Continuous Improvement: We continuously enhance our processes, products, and services to boost quality, efficiency, and reliability.
• Compliance: We strictly adhere to quality standards, regulations, and legal requirements to ensure product safety and performance.
• Employee Involvement: We encourage employee participation and empowerment in quality initiatives to foster a culture of improvement and accountability.
• Environmental Responsibility: We integrate environmental considerations into our operations to promote sustainability and minimize environmental impact.

Design Quality                                         
- New Product Preview
- MTBF Test
- Reliable Test
- FMEA

Manufacturing Quality
- Defect Rate Alarm System
- Outgoing Quality Control
- Deviation Control

Field Quality
- Field Quality Feedback
- Customer Complaint Improvement

QUALITY CONTROL

• From receiving materials to shipping, our quality teams monitor every step.
• Incoming Quality Control (IQC) checks materials upon arrival.
• In-Process Quality Control (IPQC) oversees production quality.
• Out of Box Audit (OBA) ensures product quality before shipping.
• Quality Engineering (QE) focuses on product reliability.
• These teams operate within our quality systems to ensure customer satisfaction.