How to cleaning your touch screen POS ? Apr 24, 2019

Dust, dirt, grime, and fingerprints—no matter what you do, they will accumulate on your touch screen POS system. But no one likes POS equipment that isn’t clean—not just because it’s physically unattractive, but because the more difficult it is to see the monitor through the debris, the more frustrating operation will become. Fortunately, cleaning your touch screen POS every few days—or even more frequently, if you prefer—should take care of the problem. Here are some pointers for completing the task.

DO read any information about caring for your touch screen POS equipment that may have been provided by your VAR or the hardware manufacturer.

DO turn off all components of the touch screen POS, including the computer and the touch screen itself. Some touch screen POS systems feature a special cleaning mode; the command can be found in the POS software. However, you’ll do a more effective cleaning job if you turn off the touch screen anyway. Why? Because the display on touch screen POS hardware remains bright even when the unit is in cleaning mode, which may cause you to miss some spots.

DO choose the right cloth. Although you may be tempted to opt for a paper towel or rag, neither is appropriate because you’ll only be spreading more lint on the touch screen POS display as you clean. Instead, go with a soft, lint-free or microfiber cloth.

DO try using a dry cloth first. Wipe the display in a gentle motion.

DO use the right solution if you need some moisture to remove dust, fingerprint smudges, and grime. Distilled water works well or, if the touch screen POS display has a non-oleophobic screen (read on to find out more about oleophobic screens) you can mix water with a small amount of gentle detergent, isopropyl alcohol, or white vinegar. Alternatively, you can opt for a screen cleaner kit that includes anti-static wipes. Such kits are available at various electronic or online stores. Just spray a little bit of the solution from the kit on one of the wipes, then rub the wipe across the screen using a light touch.

DO avoid saturating the cloth with the water. Instead, wet it, and then wring out as much water as you possibly can. You want the cloth to be damp, not wet.

DON’T ever use abrasive chemicals on oleophobic screens. Many devices designed for retail and hospitality applications have oleophobic (anti-smudge) coatings, which work to prevent the oil that naturally forms on users’ fingertips to accumulate on the touch screen POS display. Abrasive chemicals that can be used on other type of glass—for example, Windex—will slowly erode this coating, eventually causing the touch screen POS display to lose its sheen and to be more prone to collecting fingerprints. Again, a lint-free or microfiber cloth dampened with water should be all that’s necessary to finish the cleaning job.

DON’T forget to dry the touch screen POS display after using the dampened cloth. Wipe off any moisture with a dry lint-free cloth before turning the computer and the display on again.

A touch screen POS display is an investment in your business. Care for it properly, and you will reap the benefits of a longer lasting screen!


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